Industry News: Have you heard the 3 key tips to providing an excellent customer experience?

3 Tips for Accounting Firm Client Onboarding Your work doesn’t stop with getting a prospect to say “yes.” The next thing to do is to help them become comfortable with your service as quickly as possible; you need to satisfy them by providing an excellent customer experience. As a CPA firm providing services to businesses … Read more

Industry News: How a Domain Name Change Impacts Search Rankings

How a Domain Name Change Impacts Search Rankings You may have heard some buzz about the top-level domain “.CPA” promoted by the AICPA. It’s an exciting thought, but how might it impact your firm?   You may have heard some buzz about the top-level domain “.CPA” promoted by the AICPAWhy would I change my domain name? … Read more