Billing, Collecting and Disengagement


Billing Tips

If the bill or its description of services is unclear, clients will be inclined to put it aside and to call about it later, lengthening the time it takes to pay the bill. Bills that are standardized, clear, concise and descriptive are more likely to be paid sooner.

All professionals with the firm should be accountable for their timesheet and billing deadlines, but their billable time should be protected by using administrative staff with appropriate training and support to prepare bills and collect payments.

3 Ways CPAs Can Avoid Disputes

Document, document, document.

Keeping good documentation is the single best way to manage your risk. If you’re ever the subject of a lawsuit, your documentation can be the difference between escaping unscathed and being held responsible for damages. When a lawsuit goes to trial, the plaintiffs have the right to look through all relevant documents in a process called discovery. If you, as a defendant, have extensive documentation that makes it hard for the plaintiff to prove liability, they may be more inclined to settle the case early.

What do I do if my client won't pay

CPAs work hard for their clients, but clients don’t always show their accountants the same regard. Sometimes a client won’t pay their accountant. CAMICO has years of experience helping its CPA policyholders recover fees. This post will explain some of the ways you can try to get your money.

Disengagement

The best way to avoid having a collection problem is to communicate your billing and collection policies in your engagement letter, including stop-work and/or disengagement provisions that can be enforced if a client doesn’t pay you in accordance with the engagement letter.

Pages

Latest Articles

  • 26 Aug

    When fraud is suspected

    Before taking any steps to help a client that may have suffered a fraud or misappropriation of assets, ask yourself the following questions:

    • Do I possess the requisite professional competence?
    • Do I have the necessary experience/qualifications?
    • Will my assistance i... read more

  • 27 Jul

    When to Use Mediation and Arbitration

    Mediation for all disputes

    Claims experience has shown that mediation has a high success rate when used as a first step to resolve all disputes, regardless of the engagement. CAMICO therefore recommends mediation for all disputes and engagements, except when the anticipated cost of... read more

  • 18 Jun

    AICPA Benevolent Fund

    As a CPA, you are a member of a growing, vibrant professional community that has afforded you great opportunities. As you plan your future, you may be considering ways in which you can help safeguard your community during times of struggle.

    ... read more

  • 18 Jun

    CAMICO War Stories #111-A and #111-B

    #111-A: Tax Return Preparation, Hacker Attack — When a hacker penetrated the CPA firm’s computer network, the firm’s cyber coverage responded with an investigation and comprehensive services.

    #111-B: Business Management Services, Email Fraud — The client... read more