What do I do if my client won't pay

CPAs work hard for their clients, but clients don’t always show their accountants the same regard. Sometimes a client won’t pay their accountant. CAMICO has years of experience helping its CPA policyholders recover fees. This post will explain some of the ways you can try to get your money.

Disengagement

The best way to avoid having a collection problem is to communicate your billing and collection policies in your engagement letter, including stop-work and/or disengagement provisions that can be enforced if a client doesn’t pay you in accordance with the engagement letter.

What to do if my client gets divorced

Divorce can be a highly charged situation for CPAs, especially when one accountant represents both parties in a divorce. CAMICO has more than 30 years’ experience handling such situations. These are some of our best practices for CPAs with divorcing clients.

Representing both sides in a divorce is a potential conflict of interest

Prevent Improperly Documented Client Extensions

If you need information at the last minute to complete a return, have the client send the data via e-mail or fax. The e-mail or fax becomes part of your records and support. Document, document, document!

Another effective way to prevent the problem of improperly documented client extensions is a written confirmation of the amounts used to calculate the extension payment. The confirmation is sent to the client with the extension form and gives the client an opportunity to review the information and to change any information that appears incorrect, prior to April 18, 2017.

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